Harrison Dawn 
 
2023-04-26
 
 
  
We are so happy with the basement renovation that Penguin Basements Renovations did for us. They were professional, knowledgeable, and took the time to listen to our needs and ideas. The team worked efficiently and completed the project on time and within budget. The end result is a beautiful and functional space that we can now use for entertaining and hosting guests. We would definitely recommend Penguin Basements Renovations for any basement renovation needs.
  
 
  
 
 
 
  
 
 
 Thomas Marko 
 
2023-04-21
 
 
  
After looking into many basement renovation companies, my wife and I decided to work with Penguin in late January. They made sure to pay attention to every minute detail throughout the process. We now understand why our friend highly recommended their service and we are already beginning to do the same! We are truly grateful for the great work Guy and his team did.
  
 
  
 
 
 
  
 
 
 Melissa Flatla 
 
2023-04-15
 
 
  
We recently went through the process of getting a quote with Penguin Basements and I wanted to share our experiences. In full transparency, we did decide not to proceed with the renovation as we felt it was no longer in our best interest to take on the additional financial burden at this time. We were able to speak with Guy, who is the General Manager, who was more than willing to go above and beyond in making time for us to discuss the process at length and address any questions or concerns we may have had. He was supportive, transparent, and took the time to ensure we had all of the information to make an informed decision while supporting us wholeheartedly in the decision to push our renovation to the future. We were able to see first hand how Penguin Basements operates and we feel comfortable returning to them, when the time is right, to have our basement completed.
  
 
  
 
 
 
  
 
 
 Kayla 
 
2022-09-30
 
 
  
We chose Penguin to renovate our basement as we were impressed with how detailed the quoting process was and felt the communication process they had between ourselves, office staff, and trades seemed well organized. Overall, we were happy with the renovation process and how our basement turned out.

All of the trades that came to our home were great to work with, from the first day with the framing team to the last day of final touch ups. We appreciated the feedback from the design consultant prior to beginning (ex. adding more pot lights, relocating some elements) that created a better product in the end. Fabio especially was great to work with and ensured any final things we wanted fixed were done properly.

One issue we ran into was the removal of a water stack, the cost of which was overlooked during the quoting process. This additional cost concerned us as the work surrounding it was discussed prior to commencement of the build. We were able to bring our concerns forward to project management and the customer care team and were happy with the way the issue was resolved.

Overall, we had a positive experience with Penguin and are enjoying our newly finished basement.
  
 
  
 
 
 
  
 
 
 Alex Angel 
 
2022-07-25
 
 
  
We contracted Penguin for our legal basement second suite.  They handled all the permitting for us, and communication was excellent throughout the job.  No reno goes 100% according to schedule (especially during COVID!) , but they were responsive and handled all the hurdles throughout the process.  The finished space was gorgeous, and we got a great rate on our rental.